Micro-Tech USA’s Remote Monitoring Service program is an availability and performance monitoring solution. From one central web console we can monitor and pro-actively identify any network event quickly and easily. These and other features and functionality allow us to extend the level, range and quality of our service offering.
The basic function of our platform is to automate the support and maintenance of critical devices, services and applications on behalf of customers. In addition to collecting information, it allows users to define specific criteria or thresholds that allow the system to make a determination on the quality of service based on the monitored data.
We provide monthly monitoring reports to our customers and discuss any shortcomings with them which would enable them to pro-actively resolve network related issues. For further details, please contact Micro-Tech USA at 312-357-0023.
If you are interested in completely outsourcing your Network Management Services, then please see our details on Remote Management Services.